E2E Quality Management – The Quality Plan
Quality Plan will serve as a guide for the entire program/release in building quality at the required levels across all phases
Definition and planning the quality attributes specific to the release – the What, Why & Who…
Control plan by phase and work product (includes prevention, appraisal and validation) – the How…
Phase gate review checkpoints and validation – the When and Where…
Risks mitigation & contingencies
Metrics need to be prioritized and desired metrics should be added to the Metrics and service levels plan. Target levels for each of the metric should be defined in the Metric and Service levels plan.